Latest modify date: 2023-10-25
The protection of data is a matter of trust, and your privacy is of utmost importance to us. This Privacy Policy, drafted in full compliance with the General Data Protection Regulation (GDPR) of the European Union, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Overview
Your privacy is important to Mobirar (“Mobirar”, “we” or “us”). It is our policy to respect the privacy of our users regarding all information we may collect while operating our Services (defined in our Terms and conditions). This privacy policy applies to our Services. This privacy policy sets forth what information we collect about users of the Services and explains how that information is used and protected. We are committed to protecting and respecting your data privacy. We make no compromises regarding your privacy and strive to be transparent in the way we are processing your data. We are in compliance with the EU’s General Data Protection Regulation (“GDPR”) and Italian’s data protection law. Any questions regarding data protection can be addressed to info@mobirar.com
Mobirar’ data privacy goals are:
- Policy enforced data privacy
- Classify all data for proper security, transparency and fairness
- Ensure users always know for what purpose their Personal Information will be used
- Empower users to control via opt-in the use, collection and deletion of their Personal Information
- Compliance with GDPR (General Data Protection Regulation 679/2016)
Mobirar is encrypted via HTTPS, and we encrypt and/or hash sensitive information while in motion or when stored at rest, including passwords (the payment data is entrusted to Stripe).
Mobirar requests personal information only when it is necessary to provide certain features of the Services, including, but not limited to, user registration, password resets, package/subscription payments, and data collection for certain buyers.
Mobirar does not will fully disclose the Personal Information of our users to anyone except to comply with applicable law or protect our rights.
What Data We Collect, Why, and How We Use It
Certain features of the Services may require you to provide information (including Personal Information, as defined below) as a condition for using specific features of the Services. We collect your Personal Information when you voluntarily provide it to us. The Personal Information you provide is used to create a user account and login credentials for the purpose of using specific features of the Services and/or meeting your specific requests, unless you give us permission to use it in another manner.
If you choose to make a purchase of one of our packages, we collect the following categories of data:
Identification Data: This includes first name, last name, and email address. These details are essential for creating and managing your account on Mobirar.com.
Payment Data: Pertains to the payment for our services. For instance, credit/debit card details. See the paragraph below.
Contact and Billing Data: It comprises address, city, postal code, phone number, and other related details. These are necessary to process the order, issue an invoice, and, if needed, contact you about your order.
We use this data to:
- Order Processing: Without this information, we wouldn’t be able to process your order.
- Communications: To send you notifications regarding your order, changes to our service, and other non-advertising related communications.
- Customer Support: To address inquiries, complaints, or requests.
Payments and Data Transfers
Payment Method: To facilitate secure and convenient transactions, we use Stripe as our primary payment platform. When you choose to make a purchase on Mobirar.com, we want you to know exactly how your data is handled and where it’s sent.
Data Transfer to Stripe: During the payment process, the details of your transaction are sent directly to Stripe for processing. Please note that we do not store or process the details of your credit/debit cards on our website or on our servers. Instead, we entrust Stripe with the responsibility of handling these sensitive details, ensuring greater protection and security for you.
Stripe’s Privacy Policy: For transparency’s sake, we want to inform you that Stripe has its own policies and practices in terms of data management and protection. We invite you to familiarize yourself with their Privacy Policy to better understand how your data is handled during the payment process.
Data Retained by Us: Although we don’t store your card details, we may retain other information related to your transaction, such as order details, date and time of purchase, and the total amount. This data is used exclusively for administrative purposes and to provide efficient customer support.
Security and Protection: While Stripe assumes the responsibility of safeguarding your card details, we want to ensure you that Mobirar.com takes your security very seriously. Our checkout pages are protected through HTTPS, ensuring that any data sent between your browser and our website is encrypted and secure.
Dispute Management and Assistance: If you have any doubts, questions, or issues related to your payments, please contact us immediately. We are here to help. If the issue directly involves the Stripe platform, we might direct you to them for specific assistance, but we will do our best to guide you through any necessary process.
Website and App Visitors
Mobirar has a mission to become free from all dependencies on third-party, proprietary software and infrastructure. However, from time to time we may use one or more third-party services to improve certain services on our network. In order to provide you with the Services, we may share your Personal Information with certain authorised providers of third-party services (“Authorised Third Parties”) who are authorised to act on behalf of Mobirar in connection with the Services. Our agreements with any such Authorised Third Parties states that they will not use any Personal Information received from us for any purpose other than performing services on our behalf.
Like most operators, Mobirar also collects non-personally-identifying information of the sort that browsers and servers typically make available, such as the IP, the browser or device type, language preference, referring site, and the date and time of each visitor request. Mobirar’ purpose in collecting non-personally identifying information is to better understand how Mobirar’ visitors use its app. From time to time, Mobirar may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website and application.
Open Data
Mobirar may collect statistics about the behaviour of visitors to its website and app. For instance, Mobirar may monitor the most popular channels, groups or activity on the site and app. Mobirar may display this information publicly or provide it to others as de-identified data. However, Mobirar does not disclose Personal Information of any kind other than as described herein.
Disclosure and Protection of Personal Information
Mobirar discloses certain potentially Personal Information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Mobirar’ behalf or to provide services to Mobirar or its’ websites and app, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Mobirar’ websites, you consent to the transfer of such information to them.
Notification and Disclosure of Breach
Mobirar will notify users immediately if we believe their Personal Information is disclosed in any unauthorised way.
Although Mobirar provides reasonable administrative, physical and electronic security measures to protect Personal Information from unauthorised access, we cannot assure the security of any information you transmit or guarantee that this information will not be accessed, disclosed, altered, or destroyed.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted personal Information. To the extent the law of your jurisdiction allows for notification of a breach via e-mail or public posting, you agree to accept notice in that form.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Mobirar requires cookies to identify and validate sessions, ensure security and to improve the experience of the end users. Mobirar visitors who do not wish to have cookies placed on their computers should set their devices to refuse cookies before using Mobirar’, with the drawback that certain features of Mobirar’ websites may not function properly without the aid of cookies.
How Long We Keep Your Information
Personal Information that you provide to the Services may be retained indefinitely, to the extent it is consistent with the Terms of Use and applicable law. Mobirar may in its discretion elect to retain Personal Information only while deemed necessary for business, legal and tax purposes.
Government, Regulatory Agencies, Courts, and Law Enforcement
We may access, preserve, and share any information about you, without your consent, to government or law enforcement officials or private parties if we believe in good faith that it is necessary or appropriate to respond to requests, claims and legal process (including, but not limited to, subpoenas), to comply with applicable laws, to protect the property and rights of Mobirar, you or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to pose a risk of being, or is, illegal, unethical or legally actionable.
We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of audits, inquiries or investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
If you voluntarily share or submit any information (e.g., surname) or content (e.g., pictures), or commentary through the Services, or link it to any social media platforms, you acknowledge that the post and any content or information associated with it may become available to the public.
Business Transfers
If Mobirar, or substantially all of its assets, were acquired, or in the unlikely event that Mobirar goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Mobirar may continue to use your Personal Information as set forth in this policy. At any time users are able to delete all content and personally identifiable information from the site.
Other Web Sites and Services
The Services may contain links to other websites or services that we do not own or operate. We are not responsible for the practices employed by any websites or services linked to or from the Services, including the information or content contained within them. Your browsing and interaction on any third-party website or service, including those that have a link on our Services, are subject to that third party’s own rules and policies, not ours. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorise to access your Personal Information. If you are using a third-party website or service and you allow them to access your Personal Information you do so at your own risk.
International Considerations
We have developed data practices designed to assure all Mobirar information is appropriately protected, but we cannot always know where Personal Information may be accessed or processed. While our primary facilities are in Europe, we may transfer Personal Information or other information to facilities outside of the Europe. In addition, we may employ other companies and individuals to perform functions on our behalf. If we disclose Personal Information to a third party or to our employees outside of Europe, we will seek assurances that any information we may provide to them is safeguarded adequately and in accordance with this Privacy Policy and applicable privacy laws.
Your Data, your Rights
Adhering to the GDPR we rely on your consent in many instances to process your data. We fully acknowledge and enforce the following rights to your data:
- You may withdraw that consent to store your data at any time without providing a reason.
- You may request access to your personal data and receive copies (in a portable format if possible) of it.
- You may have inaccurate or incomplete data corrected or updated.
- You can limit or restrict our use of your data and you can stop us using all of your personal data.
- You have a right to be forgotten, in other words you can request that we delete your personal data. We will honour these requests unless we have to retain data to comply with any legal obligations or have an overriding interest to retain it.
You have the right to submit a complaint about the rights to your data to your local data protection authorities. In Italy the authority is Garante Per la Protezione dei Dati Personali, Piazza Venezia n. 11 – 00187 Roma – phone : (+39) 06.69677 – Fax: (+39) 06.69677.3785 email: protocollo@gpdp.it PEC: protocollo@pec.gpdp.it (only for PEC to PEC)
If you want to exercise any of these rights you can reach us via email at: info@mobirar.com. For your protection, we may ask you to provide proof of identity before we can answer the above requests.
Privacy Policy Changes
Although most changes are likely to be minor, Mobirar may change its Privacy Policy from time to time, and in Mobirar’ sole discretion. Mobirar encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site/APP after any change in this Privacy Policy will constitute your acceptance of such changes.
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